Frequently Asked Questions
How does shipping work?
Submit your order on the Repair Services page and choose Standard or Priority, Domestic or International. We email you a prepaid to/from shipping label — return shipping is included in every service price, so you never need to buy your own label.
How is my repair order prioritized?
Orders are worked in the order units physically arrive at the shop, based on the tracking number tied to your shipping label — not the order forms were submitted in. Choosing Priority shipping gets your unit here faster, which naturally moves you up the queue. See Shipping & Order Status for details.
Do you ship internationally?
Yes. International orders may include customs fees calculated at checkout, and typically take longer in transit than domestic shipments, especially on Standard service.
What do I send in for an ECM repair?
Just the ECM itself for most repairs — no wiring harness needed. Pack it in the original box or bubble wrap and attach the shipping label we email you after checkout.
How long does a repair take?
Standard repairs typically run 1–2 weeks once your unit arrives at the shop. Priority orders are turned around in 1–3 days.
What vehicles and units do you support?
We specialize in Keihin ECM repair for powersports and motorcycles, including Honda GL1800 Goldwing, CBR1100XX Blackbird, ST1300, Aquatrax Jetski, and Milwaukee 8 platform Harley-Davidsons. Not sure if we cover your unit? Select "Other / not sure" on our order form and describe your symptoms before shipping.